Resources


Garbage

Ensure that all garbage and recycling stays in your unit until the evening prior to your scheduled pick up. It may be kept outside of the unit at the back if placed in a sealed garbage bin. You are required by City by-laws to ensure that garbage kept clean and tidy. In order to keep the appearance of the property acceptable and to prevent the bags from being ripped apart and spread all over your front yard. Please note that the City has a policy regarding the location of garbage and recycling: it cannot be stored on the front porch or front yard. The City is levying fines (averaging more than $250 per offence) to parties who do not comply with this requirement.

One (1) bag of garbage per unit can be placed at the curb without bag tags. All other bags of garbage must be tagged. Please place your garbage at the curb after 6:00 pm the night before and by 6 a.m. on your scheduled collection day. A maximum weight of 20 kilograms, or 44 pounds. There is no limit to the size of the bag just the weight. Bags left behind will have a sticker placed on them indicating why they were not picked up.

The City is levying fines “of $52 immediately per offence then additional fees if not cleaned up” (averaging more than $250) to parties who do not comply with this requirement.

Bag tags can be purchased at the following locations:

  • City Hall, 216 Ontario St.;
  • DrugSmart Pharmacy, 284 Earl St. Unit B400 (inside Queen’s Centre)
  • Medical Arts Pharmacy, 800 Princess St.
  • New Merry Market, 226 Barrie St,
  • Pop Variety, 525 Brock St.
  • Queen’s University, Student Life Centre, 2nd floor

Recycling

The City of Kingston’s dual Grey Box/Blue Box system has citizens placing fiber material (like paper and cardboard) by the curb in grey boxes one week, and plastics, bottles, and cans in blue boxes the next week.

You can pick up your recycling bins at City Hall’s payment centre at 216 Ontario Street or KARC 196 Lappan’s Lane.

What is allowed in your recycling bins: http://media.wix.com/ugd/052c87_a703fa4130964530bc214e4b8c83fb3f.pdf

Garbage and Recycling Schedule: http://www.cityofkingston.ca/residents/waste/recycling/calendar.php


Cleaning

As per your lease, we provide regular biweekly cleaning. If you require additional cleaning outside of your scheduled service, please contact us.


Local Contacts


Testimonials

I lived in a house on Johnson for the 2018-2019 school year which is managed Terri Buller. Terri is the best property manager I have ever seen and it is not even close. Terri has an incredible system set up which enables the tenant to be able to contact someone 24/7 if there is an issue. She is lovely to deal with and always made myself and my housemates feel comfortable talking to her. Terri is very reasonable with any request and understands the student market. I have never had any negative dealings with Terri as she is always transparent and professional. I would highly recommend Terri and Student Village Housing. T. Dorland

The house we rent from Student Village Housing is great for a student house. The house is in good shape, comes with appropriate appliances, and is of reasonable cost. One of the highlights of my experience is how good the company is at helping out their tenants. On multiple occasions, they’ve helped us out with repairing appliances or other household problems, in a very timely manner. Once, they even came out to help us get into the house when the front door was iced shut by a storm. Overall, a really caring landlord and a positive experience. C. Fisher